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Airport Information

Dubai International Airport (DXB)

 

IATA Designation Level 3
Coordination Manager contacts  Dubai office: +971 4 504 5824

Fernando de Freitas, +44(0)208 564 0626

How to apply for slots SCR requests can be sent by email to slots@acl-international.com. General enquiries can be emailed to international@acl-international.com. General Aviation and Business Aviation operators without approval to request slots should contact their FBO Handling agent.

Please note that Freetext and GCR messages will not be accepted.

Airport Operating Hours & Airports conditions of use Dubai International airport is open 24 hours a day, 7 days a week, year round.

ACL Office Coverage ACL provides services from 0730 to 2000 Dubai local time (0430 to 1700 UK local time), on weekdays only (excluding public holidays).
ACL Out of Hours Coverage Outside normal office hours (evenings, weekends, public holidays), or for flights within 24 hours, service is provided by the Dubai International Airport.

Please note – the Out of Hours service will only deal with short term ad-hoc schedule changes and new requests. All other changes must be submitted to ACL during normal office hours.

The contact numbers for Out of Hours assistance at Dubai International are shown below:

Cover Provided By Telephone No. Fax No. / E-mail
AOCC +971 4504 5016 +971 4224 5928 AOCC@dubaiairports.ae
Additional Operational Requirements Charter flights must now operate into Dubai World Central – Al Maktoum Airport (DWC). A letter has been issued detailing a new policy on new and existing passenger charters at DXB.
Planned Maintenance  No planned maintenance at the airport.
Local Guidelines 
Sanction and Enforcement Codes DXB Slot Enforcement Local Rule
Coordination Committee A Coordination Committee is held twice a year to discuss scheduling parameters and slot performance. Copies of the coordination committee presentations can be obtained by emailing the team at international@acl-international.com.

Presentation from the W20 Coordination Committee.

Slot Performance Committee Dubai Airport Slot Performance Committee meets quarterly and follow the terms of reference here.
Seasonal Reports  ACL publishes Seasonal Reports for all Level 3 airports.  These can be found using the search function here.

Reports for Level 2 and Level 1 airports are not published.  If you would like to see reports for these airports, please contact us.

Capacity Declaration S18 Capacity Declaration

W18 Capacity Declaration

S19 Capacity Declaration

W19 Capacity Declaration

S20 Capacity Declaration

W20 Capacity Declaration

Airport Website http://www.dubaiairports.ae/corporate
Copyright © ACL Airport Coordination Limited Ltd. All rights reserved.
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