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Airport Information

Dubai International Airport (DXB)

 

IATA Designation Level 3
Account Manager contacts  Dubai office: +971 4 504 5824

Fernando de Freitas, +44(0)208 564 0626

Coordinator contacts (office contacts) Elliot Moorton
+971 58 546 4873
elliot.moorton@acl-international.com
How to apply for slots SCR requests can be sent by email to slots@acl-international.com. General enquiries can be emailed to DXBSTAFF@acl-international.com. General Aviation and Business Aviation operators without approval to request slots should contact their FBO Handling agent.

Please note that Freetext and GCR messages will not be accepted.

Airport Operating Hours & Airports conditions of use Dubai International airport is open 24 hours a day, 7 days a week, year round.

ACL Office Coverage ACL provides services from 0730 to 2000 Dubai local time (0430 to 1700 UK local time), on weekdays only (excluding public holidays).
ACL Out of Hours Coverage Outside normal office hours (evenings, weekends, public holidays), or for flights within 24 hours, service is provided by the Dubai International Airport.

Please note – the Out of Hours service will only deal with short term ad-hoc schedule changes and new requests. All other changes must be submitted to ACL during normal office hours.

The contact numbers for Out of Hours assistance at Dubai International are shown below:

Cover Provided By Telephone No. Fax No. / E-mail
AOCC +971 4504 5016 +971 4224 5928 AOCC@dubaiairports.ae
Additional Operational Requirements Charter flights must now operate into Dubai World Central – Al Maktoum Airport (DWC). A letter has been issued detailing a new policy on new and existing passenger charters at DXB.
Planned Maintenance ACL is not aware of any planned maintenance at Dubai International Airport.
Local Guidelines 
Sanction and Enforcement Codes DXB Slot Enforcement Local Rule

DXB SPC Terms of Reference

DXB GABA SPR Terms of Reference

Coordination Committee A Coordination Committee is held twice a year to discuss scheduling parameters and slot performance. Copies of the coordination committee presentations can be obtained by emailing the team at international@acl-international.com.

Presentation from the S23 Coordination Committee.

Presentation from the W23 Coordination Committee

Presentation from the W24 Coordination Committee

Slot Performance Committee Dubai Airport Slot Performance Committee meets quarterly and follow the terms of reference here.
Seasonal Reports  ACL publishes Seasonal Reports for all Level 3 airports.  These can be found using the search function here.

Reports for Level 2 and Level 1 airports are not published.  If you would like to see reports for these airports, please contact us.

Capacity Declaration W22 Capacity Declaration

S23 Capacity Declaration

W23 Capacity Declaration

S24 Capacity Declaration

W24 Capacity Declaration

S25 Capacity Declaration

Airport Website http://www.dubaiairports.ae/corporate
Copyright © ACL Airport Coordination Limited Ltd. All rights reserved.
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