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Airport Information

Dubai World Central Al Maktoum (DWC)

IATA Designation Level 2
Coordination Manager contacts  Dubai office: +971 4 504 5824

Fernando de Freitas, +44(0)208 564 0626

How to apply for slots SCR requests can be sent by email to
slots@acl-international.com General enquiries can be emailed to international@acl-international.com. General Aviation and Business Aviation operators without approval to request slots should contact their FBO Handling agent.Please note that Freetext and GCR messages will not be accepted.
Airport Operating Hours & Airports conditions of use Dubai Al Maktoum International airport is open 24 hours a day, 7 days a week, year round.

Dubai Al Maktoum International airport is designated as a Facilitated airport (Level 2) in accordance with the IATA Worldwide Scheduling Guidelines.

Al Maktoum International Airport Conditions of Use for GABA flights – updated 05th May 2020

Al Maktoum International Passenger and Cargo Conditions of Use – updated 05th May 2020

GA Slot Adherence Policy – Updated 17 November 2014

ACL Office Coverage ACL provides services from 0730 to 2000 Dubai local time (0430 to 1700 UK local time), on weekdays only (excluding public holidays).
ACL Out of Hours Coverage Outside normal office hours (evenings, weekends, public holidays), or for flights within 24 hours, service is provided by the Dubai International Airport.

Please note – the Out of Hours service will only deal with short term ad-hoc schedule changes and new requests. All other changes must be submitted to ACL during normal office hours.

The contact numbers for Out of Hours assistance at Dubai International are shown below:

Cover Provided By Telephone No. Fax No. / E-mail
AOCC +971 4504 5016 +971 4224 5928 DWC.ControlCentre@dubaiairports.ae
Additional Operational Requirements
Planned Maintenance Day1 (Monday) there are scheduled runway closures due to maintenance. Closure times:

Arrivals 1050z-1405z & 1950z-2105z

Departures  1040z-1345z & 1940z-2045z

Local Guidelines 
Sanction and Enforcement Codes
Coordination Committee
Slot Performance Committee
Seasonal Reports  ACL publishes Seasonal Reports for all Level 3 airports.  These can be found using the search function here.

Reports for Level 2 and Level 1 airports are not published.  If you would like to see reports for these airports, please contact us.

Capacity Declaration S18 Capacity Declaration

W18 Capacity Declaration

S19 Capacity Declaration

W19 Capacity Declaration

S20 Capacity Declaration

W20 Capacity Declaration

Airport Website http://www.dubaiairports.ae/corporate
Copyright © ACL Airport Coordination Limited Ltd. All rights reserved.
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