|IATA Designation||Level 2 (Level 3 in W22 for period of FIFA World Cup)|
|Coordination Manager contacts||Dubai office: +971 4 504 5824
Fernando de Freitas, +44(0)208 564 0626
|Coordinator contacts (office contacts)||Elliot Moorton
+971 58 546 4873
|How to apply for slots||SCR requests can be sent by email to
email@example.com General enquiries can be emailed to firstname.lastname@example.org. General Aviation and Business Aviation operators without approval to request slots should contact their FBO Handling agent.Please note that Freetext and GCR messages will not be accepted.
|Airport Operating Hours & Airports conditions of use||Dubai Al Maktoum International airport is open 24 hours a day, 7 days a week, year round.
Dubai Al Maktoum International airport is designated as a Coordinated airport (Level 3) in accordance with the IATA Worldwide Scheduling Guidelines.
Al Maktoum International Airport Conditions of Use for GABA flights – updated 22nd July 2022
Al Maktoum International Passenger and Cargo Conditions of Use – updated 22nd July 2022
GA Slot Adherence Policy – Updated 17 November 2014
|ACL Office Coverage||ACL provides services from 0730 to 2000 Dubai local time (0430 to 1700 UK local time), on weekdays only (excluding public holidays).|
|ACL Out of Hours Coverage||Outside normal office hours (evenings, weekends, public holidays), or for flights within 24 hours, service is provided by the Dubai International Airport.
Please note – the Out of Hours service will only deal with short term ad-hoc schedule changes and new requests. All other changes must be submitted to ACL during normal office hours.
The contact numbers for Out of Hours assistance at Dubai International are shown below:
|Additional Operational Requirements|
|Planned Maintenance||Day1 (Monday) there are scheduled runway closures due to maintenance. Closure times:
Arrivals 1050z-1405z & 1950z-2105z
Departures 1040z-1345z & 1940z-2045z
|Sanction and Enforcement Codes|
|Slot Performance Committee|
|Seasonal Reports||ACL publishes Seasonal Reports for all Level 3 airports. These can be found using the search function here.
Reports for Level 2 and Level 1 airports are not published. If you would like to see reports for these airports, please contact us.
|Capacity Declaration||S18 Capacity Declaration|