IATA Designation | Level 2 | ||||||
Account Manager contacts | Dubai office: +971 4 504 5824
Jonathan Green; Elliot Moorton |
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Coordinator contacts (office contacts) | Marco Fung; +44 (0)20 8564 0629; marco.fung@acl-uk.org Sam Fok; |
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How to apply for slots | SCR requests can be sent by email to slots@acl-international.com. Current season general enquiries can be emailed to current_season@acl-uk.org and future season general enquiries can be emailed to future_season@acl-uk.org. General Aviation and Business Aviation operators without approval to request slots should contact their FBO Handling agent.Please note that Freetext and GCR messages will not be accepted. |
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Airport Operating Hours & Airports conditions of use | Dubai Al Maktoum International airport is open 24 hours a day, 7 days a week, year round.
Dubai Al Maktoum International airport is designated as a Coordinated airport (Level 3) in accordance with the IATA Worldwide Scheduling Guidelines. Al Maktoum International Airport Conditions of Use for GABA flights – Updated 29th January 2025 Al Maktoum International Passenger and Cargo Conditions of Use – Updated 29th January 2025 GA Slot Adherence Policy – Updated 17 November 2014 |
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ACL Office Coverage | ACL provides services from 0730 to 2000 Dubai local time (0430 to 1700 UK local time), on weekdays only (excluding public holidays). | ||||||
ACL Out of Hours Coverage | Outside normal office hours (evenings, weekends, public holidays), or for flights within 24 hours, service is provided by the Dubai International Airport.
Please note – the Out of Hours service will only deal with short term ad-hoc schedule changes and new requests. All other changes must be submitted to ACL during normal office hours. The contact numbers for Out of Hours assistance at Dubai International are shown below: |
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Additional Operational Requirements | |||||||
Planned Maintenance | Day1 (Monday) there are scheduled runway closures due to maintenance. Closure times:
Arrivals 1050z-1405z & 1950z-2105z Departures 1040z-1345z & 1940z-2045z
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Local Guidelines | DWC Positioning, Training and Technical Stop Flights Local Rule | ||||||
Sanction and Enforcement Codes | |||||||
Coordination Committee | |||||||
Slot Performance Committee | |||||||
Seasonal Reports | ACL publishes Seasonal Reports for all Level 3 airports. These can be found using the search function here.
Reports for Level 2 and Level 1 airports are not published. If you would like to see reports for these airports, please contact us. |
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Capacity Declaration | W22 Capacity Declaration | ||||||
Airport Website | http://www.dubaiairports.ae/corporate |

Airport Information
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