Riga Airport Extends Contract with World Leading Coordinator

We are delighted to announce a continuation of our relationship with Riga Airport! We look forward to supporting this fast-growing Northern European air traffic hub, as they connect the Baltic countries with European business centres and popular holiday destinations.

“We are proud to extend our relationship supporting Riga Airport with its ambitious development plans. ACL unlocks the best use of an airports’ capacity which will help Riga build its role as the region’s premier aviation hub.” Neil Garwood (CEO ACL)

“RIX Riga Airport is pleased to continue its partnership with ACL, the world’s leading airport coordinator. Over the next years, Riga Airport will be investing in significant infrastructure projects to accommodate record passenger numbers. ACL’s expertise in airport coordination will be instrumental in ensuring efficient management of airport capacity during this time of growth and will reinforce Airport’s position as an emerging hub of Northern Europe.” Liene Freivalde (Director of Aviation Services and Business Development Department)

About Riga Airport

Riga Airport is a fast-growing Northern European air traffic hub, connecting the Baltic countries with European business centres and popular holiday destinations. Being aware of its role and responsibility in the national economy of Latvia, Riga Airport develops sustainable services and infrastructure, taking care of its employees and the environment, and keeping pace with society and the local community.

About Airport Coordination Ltd

ACL is the world’s first independent airport slot coordinator, headquartered near London Heathrow Airport. ACL provides world-leading coordination, facilitation, and data collection services at 75 airports across four continents from its offices in the UK, New Zealand and the United Arab Emirates. Coordination at Riga Airport is one of many airports supported across Europe, enhancing ACL’s global position as the world’s leading and largest independent coordinator.

S24 SAL Distribution

All S24 SAL’s  have been issued. Please contact the coordinator if you have not received the message for a particular airport.

Riga Airport Extends the Contract with Airport Coordination Ltd for Flight Data Processing

Riga Airport and Airport Coordination Ltd. have extended the contract for the collection and processing of flight data for three years.

“While implementing the Airport development projects provided for in the medium-term strategy “Runway 2027″, including planning to start the construction of the new Airport terminal in the next few years, cooperation with ACL in the collection and processing of flight data will allow us to effectively plan cooperation with the airlines operating in Riga and fully utilize the capacity of the Airport’s existing infrastructure”, says Laila Odiņa, Chairperson of the Board of Riga Airport. 

Neil Garwood, CEO of Airport Coordination Limited said, ‘ACL is delighted to continue its successful partnership with Riga Airport, achieving the best solutions for the airport and its airline partners. We are proud to support the airports’ strategic development plans over the next three years and look forward to ensuring coordination excellence at Riga Airport for many years to come.’

About Airport Coordination Ltd

ACL is the world’s first independent airport slot coordinator. It is headquartered in Staines, Middlesex, near London Heathrow Airport. ACL provides world-leading coordination, facilitation, and data collection services at 72 airports across four continents from its offices in the UK, New Zealand and the United Arab Emirates. Coordination at Riga Airport is one of many airports supported across Europe, enhancing ACL’s global position as the world’s leading and largest independent coordinator.

About Riga Airport

Riga Airport is a fast-growing Northern European air traffic hub, connecting the Baltic countries with European business centres and popular holiday destinations. Being aware of its role and responsibility in the national economy of Latvia, Riga Airport develops sustainable services and infrastructure, taking care of its employees and the environment, and keeping pace with society and the local community. By joining the Net Zero 2050 initiative, Riga Airport has committed to achieving climate neutrality by 2050.

More information:

Ilze Salna,

Riga Airport, Communication Project Manager,

GSM: +371 29404124, ilze.salna@riga-airport.com

W22 SAL distribution

UPDATE 16th June:
All W22 SAL’s have now been issued, including Heathrow which was sent on 16 June 2022.

 

All W22 SAL’s with the exception of London Heathrow have been issued. Due to a legal challenge involving slots at London Heathrow, we have had to delay the issuance of all SALs at London Heathrow pending legal advice. We will provide a further update no later than Friday 17th June, if the SAL’s have not been distributed by then.

For all our other airports please contact the coordinator if you have not received the message for a particular airport.

 

S22 SALs for ACL Airports

All S22 SALs for ACL airports have now been distributed. Please contact the coordinator if you have not received the message for a particular airport.

ACL announce new CEO

Airport Coordination Limited would like to inform you that, following a thorough search and rigorous selection process, the Board of Airport Coordination Limited is pleased to announce the appointment of Neil Garwood as our new Chief Executive Officer (CEO). Neil was formerly Managing Director of Southampton Airport, where he had been for ten years, having risen through the ranks after initially joining them as Terminal Operations Manager in 2010.

Neil will succeed Airport Coordination Limited’s departing CEO, Edmond Rose, who is moving on from his role at the end of February. The ACL Board thank Edmond for his outstanding contributions and leadership throughout his time with us and especially through the challenges of this last year.

The Chair of ACL, Lesley Cowley said “I am delighted to welcome Neil to ACL. Whilst our current CEO will be much missed, we are confident that Neil’s experience, drive and values make him an ideal successor to lead ACL as we emerge from the pandemic”.

The new CEO, Neil Garwood said “I am excited to be joining the world’s leading independent airport coordination organisation at a time of seismic change in the industry and very much look forward to continuing to deliver on ACL’s ambition of world class coordination excellence for our customers and stakeholders”.

Neil Garwood, new CEO of Airport Coordination Limited

8 of our Highlights from 2020

2020 wasn’t quite the year we all wanted, but at Airport Coordination Limited (ACL) we’ve chosen to start 2021 by focusing on the positives. We’ve rounded up some of our best bits from last year. Welcome to ACL’s highlights!

  1. Our Industry

    Although 2020 will be remembered as one of the biggest crises in recent aviation history, what last year did demonstrate was the strength and resolve of a passionate industry who can pull together. The support this year from businesses across our trade has been inspiring and we’ve enjoyed collaborating, supporting and working with everyone who has helped us to grow as an organisation over the last year.

  2. Adaptability

    Within a night ACL went from being a face-to-face, office-based organisation to going completely remote. We not only learnt to adjust our individual working styles, but we adapted and grew as a business. We took on a wave of slot cancellations, queries and policy changes which kept our coordinators busy during the pandemic. We saw the best out of our people in 2020 and are so proud how readily they rose to the challenge and adapted to the new norm.

  3. Innovation

    Whilst last year felt like a bit of a set-back, in reality it spurred us to be more innovative than ever. New processes become the norm at ACL. Changes led to major system developments and impressive Power BI achievements. We provided Covid Cancellation reports to our airport customers and industry forums providing them with the data they needed, and we launched our new interactive Start of Season reports, which provided important commercial information and allowed data to be filtered by operators, weeks and routes.

  4. Self-Improvement

    2020 taught us not only to be grateful for our own heath, and the health of our families, but the health of our organisation too. We looked inward and went about improving things within our own business. As a result, scores from our annual staff survey rose across the board. Our overall Engagement measure reached significantly higher than other benchmarked organisations (+15% ) and staff satisfaction improved significantly.

  5. Customer commitment

    2020 made us focus even more on our customers and make sure we were supporting them through some of their toughest times. We were devoted to making sure the service we delivered was as effective as possible, being proactive rather than reactive; responding to their needs; and working together to create new processes, reporting and insights. Each of us experienced, more than ever, the importance of good values, empathy and relationships which we built into the customer service commitments we launched in 2020 which you can view on our website – https://www.acl-uk.org/our-customer-service-charter/

  6. Welcoming new customers to the fold

    This year we welcomed six new airports in Oman to our portfolio; Muscat International Airport, Duqm Airport, Marmul Airport, Qarn Alam Airport, Salalah Airport and Suhur Airport. We also formally began our data collection service at Riga airport and expanded our airport schedule data sales to more ground handling and travel agencies. We look forward to working with each of these customers for years to come.

  7. Expanding our ACL family

    Last year we welcomed two new excellent members to our team, Richard Jones and Wade Chan. They slotted in (excuse the pun) seamlessly and successfully into ACL without ever meeting more than a handful of us in person. Both have brought strong experience with them and made a positive difference to the way we work and the service we provide to our customers.

  8. Some ‘Us’ time

    We pulled out the stops this year to make sure our forced separation didn’t threaten to pull us apart. Virtual Teams meetings, board meetings, even conferences became the norm. ACL pulled together in the background too with regular group games, after work quizzes, a vibrant social feed and even an eventful virtual Christmas gathering.

With 2020 behind us, we are looking forward to supporting our customers through the next year and many more years to come. Though the route may be bumpy, and the destination sometimes unclear, as an industry, we have proven our resolve to get through it together, and at ACL we are determined more than ever to continue delivering coordination excellence.

By Denise Wakeford- Sales and Marketing Lead

Northern Summer 2021 (NS21) WASB Slot Waiver Announcement

The Worldwide Airport Slot Board (WASB) issued its recommendation for airport slot alleviation measures covering the Northern Summer 2021 scheduling season. The following provides some initial guidance to give clarity on its application at airports coordinated by ACL to avoid unintended consequences should airlines apply the WASB recommendation immediately.

VALIDITY

The WASB announcement is a recommendation. For a waiver to be applied, the Regulatory or competent authority needs to adopt this recommendation or issue an alternative waiver. Across all ACL airports this has not yet occurred so currently NO waiver for Northern Summer 2021 is being applied.

When the position changes, ACL will update its guidance.

CANCELLATIONS IN ADVANCE OF A WAIVER

Any cancellation made prior to a waiver being issued may impact on your ability to retain the historic slot. For example, a full season slot returned before alleviation has been granted will be returned to the slot pool and reallocated based on the waitlist at that time.

FURTHER GUIDANCE

Once ACL is aware of the detail of any formal waivers, it will review and where necessary provide further guidance. The current guidance on alleviation can be found here.